E-Commerce Operations Specialist (Mandarin Speaker) - Midea Pro Shop

Join PT Future Appliance Indo as an E-Commerce Operations Specialist (Mandarin Speaker) and play a pivotal role in driving the growth of Midea Pro Shop—a leading name in consumer appliances and e-commerce innovation. In this dynamic position, you'll be part of a team that handles over 5000 transactions daily, leveraging tools like Shopify, Google Analytics, and Meta Business Suite to optimize performance. With a strong focus on customer satisfaction and operational efficiency, Midea Pro Shop is not just a business but a community that values innovation and excellence. As an E-Commerce Operations Specialist, you'll be at the heart of this journey, ensuring seamless operations and continuous improvement.

In Jakarta Pusat, you'll be responsible for managing the day-to-day operations of Midea Pro Shop, from order processing and inventory management to customer service and data analysis. This role is perfect for someone who thrives in a fast-paced environment and is passionate about e-commerce and consumer electronics. With a competitive salary of IDR 9,000,000 to IDR 12,000,000 per month, this is an opportunity to grow and excel in a reputable company.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize daily e-commerce operations, including order processing, inventory management, and customer service.
• Leverage data analytics tools like Google Analytics and Meta Business Suite to track performance and make data-driven decisions.
• Ensure seamless integration and synchronization of data across various platforms and systems.
• Collaborate with cross-functional teams to improve operational efficiency and customer satisfaction.
• Provide exceptional customer service in Mandarin, ensuring a positive shopping experience for customers.
• Monitor and report on key performance indicators (KPIs) to assess the effectiveness of e-commerce strategies.
• Stay updated with industry trends and best practices in e-commerce and consumer electronics.
• Participate in training and development programs to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, E-Commerce, or a related field.
• Minimum 3 years of experience in e-commerce operations or a similar role.
• Proficient in Mandarin, both written and spoken.
• Strong understanding of e-commerce platforms like Shopify and familiarity with data analytics tools like Google Analytics and Meta Business Suite.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Familiarity with consumer electronics and appliances is a plus.

🛠️ Keahlian

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