F&B Captain - Luxury Hospitality Leadership Role in Bali

Join The Hiro Group as an F&B Captain and lead a world-class team in Bali’s most prestigious hospitality settings. This is your opportunity to shape exceptional dining experiences while advancing your career in a dynamic, internationally recognized environment.

As an F&B Captain at The Hiro Group, you will be the backbone of our culinary operations in some of Bali's most luxurious resorts and hotels, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. Your mission is to ensure that every guest leaves with an unforgettable dining experience, backed by a highly trained and motivated team. You'll work closely with executive chefs, sommeliers, and other culinary professionals to maintain the highest standards of food and beverage service.

Every day, you'll be responsible for overseeing all aspects of food and beverage operations, from menu planning and inventory management to staff training and performance reviews. You'll work in a fast-paced environment, collaborating with a diverse team to deliver exceptional service to our guests. This role is perfect for those looking to take the next step in their culinary career, with opportunities for growth and development in a supportive and innovative company.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of F&B professionals, ensuring high standards of service and guest satisfaction.
• Oversee daily operations, including menu planning, inventory management, and cost control.
• Train and develop staff to maintain high performance and a positive work environment.
• Ensure compliance with health and safety regulations, as well as food safety standards.
• Collaborate with executive chefs, sommeliers, and other culinary teams to maintain the highest quality of food and beverage service.
• Monitor and analyze sales data to identify trends and make data-driven decisions.
• Participate in regular staff meetings and team-building activities to foster a strong team culture.
• Ensure all F&B operations are aligned with the resort's overall business objectives and guest experience.

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience in a leadership role within the F&B industry, preferably in a luxury hospitality setting.
• Proven track record of successfully managing and leading a team in a high-pressure environment.
• Strong knowledge of food and beverage operations, including menu development, cost control, and inventory management.
• Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
• Proficiency in English, both written and spoken, is essential. Knowledge of local languages such as Bahasa Indonesia is a plus.
• Certification in hospitality management or a related field is a plus.
• Familiarity with POS systems such as Micros, Cegid, or similar is a plus.
• Ability to work in a fast-paced, dynamic environment with a strong focus on guest satisfaction.

🛠️ Keahlian

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